FAQ
Find answers to common questions about our products, services, and ordering process.
Products
1What types of products does Bio Greenware supply?
What types of products does Bio Greenware supply?
Our catalogue includes coconut shell and coir products, palm leaf tableware, and sugarcane and paper products. Availability, sizes and pack quantities are confirmed when you enquire.
2Can you help me choose a product?
Can you help me choose a product?
Tell us how you plan to use it, your preferred material, size and quantity. We can discuss the available options and the information needed before ordering.
3Are your products certified?
Are your products certified?
Documentation varies by product and source. Ask for the evidence relevant to the exact item and intended use before ordering. We do not make a blanket certification claim for every product in the catalogue.
Ordering
1What is the minimum order quantity?
What is the minimum order quantity?
Minimum quantities vary by product and packing format. Include the item and quantity in your enquiry so we can confirm availability and order requirements.
2How do I request a quote?
How do I request a quote?
Use our Contact page, email [email protected] or call +91 7090790960. Include the product, quantity and delivery location.
3What payment methods do you accept?
What payment methods do you accept?
The accepted payment method and payment schedule are set out in your quotation or order confirmation.
Shipping
1Which countries do you ship to?
Which countries do you ship to?
Share your delivery location when enquiring. We will confirm whether we can supply there, along with delivery arrangements and any relevant documents.
2What are typical delivery times?
What are typical delivery times?
Lead times depend on the item, quantity, availability and destination. Our team confirms the expected schedule with your quotation.
3How should I store and care for these products?
How should I store and care for these products?
Care depends on the material and finish. Request the instructions for your chosen item, and confirm suitability for heat, liquids, washing and reuse before purchase.
Technical
1Can I request product specifications?
Can I request product specifications?
Yes. Ask for available dimensions, material details, packing information and instructions for the specific product you are considering.
2Do you offer product samples?
Do you offer product samples?
Contact our team about samples for your chosen product. Availability, quantities and any delivery costs will be confirmed before dispatch.
Company
1Where is Bio Greenware based?
Where is Bio Greenware based?
Bio Greenware Private Limited is based at #29, Mahalaxmi Chambers, 6/7 floor, MG Road, Bangalore, Karnataka, India 560001.
2How can I become a distributor?
How can I become a distributor?
Contact our team with your business details, location, product interests and expected quantities to discuss distribution enquiries.
3Which email domain does Bio Greenware use?
Which email domain does Bio Greenware use?
Bio Greenware is operated by Bio Greenware Private Limited in India. Contact our team at [email protected].
Our company email domain: biogreenware.co.in.
Please confirm any changes to payment details with us by phone.
Still have questions?
Our team is here to help. Send us your question with the product and quantity, and we will get back to you.
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